SERVING DUVAL, ST. JOHNS, NASSAU, & CLAY COUNTIES

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Service Intake Process Steps

Step 1. Free In-Home Assessment

Upon the initial phone call, ComForcare’s schedulers will make an appointment at the potential client’s home with one of our RNs to assess your individual case.


Step 2. Assessment

The client’s health and ADLs ( activities of daily living) are reviewed to determine the appropriate care plan. If the client’s needs require a nursing home, we will make the appropriate referral. In most instances, we proceed to a care plan for future service.


Step 3. Plan of Care and Signing the Agreement

A written care plan is developed that outlines specific services appropriate for the new client, complete with specific instructions. The plan is reviewed with legal guardians or other responsible family members and service agreements are signed for immediate or future service.


Step 4. Caregiver Selection and Orientation

ComForcare’s schedulers will match a caregiver to a client based on skills needed for care, personality and availability. Caregivers are oriented to the client with detailed explanations of special needs and requirements.


Step 5. Monitoring and Review

Our Director of Nursing (RN) calls caregivers and clients to monitor care, client condition and provide additional assistance. Regular visits are made to client’s homes to also review the care plan and assess the client and caregiver relationship. Caregivers perform daily documentation of client’s care and special needs and relay special circumstances to our Director of Nursing for discussion with families and guardians.

Contact our office to learn more about our Florida Senior Care Services.